When
Monday 30th June 2025

Where
Huddersfield Road Surgery

How will it work – do you need medical advice?

Contact us via the accurx link on our website or via the nhs app with your health concern or query.
Any patients who do not have internet access can ask reception to help them complete the forms.
We will take medical requests during practice opening times, unless we reach capacity.
To help things further, please send your request as early as possible and also on the days that you are wanting to be seen as otherwise you may be asked to complete the form again on a day when you are free.

How is your request triaged?

Your health concern will be sent to one of our gps who will then review the information that you have given, assess it and decide what the best course of action would be and you will then be informed of the outcome.
This could be a face-to-face appointment or telephone appointment with the most appropriate clinician for your needs. This could also mean that you are signposted to other services such as pharmacy, first contact practioner, minor eye clinic, self care or our nursing team.

Why are we doing this?

We need to be able to prioritise urgent health needs, we need to try to improve access for patients and this can be done with both triage and signposting.
We are hoping that this will help us to manage the demand and reduce the wait times as well as ensuring that every patient has equal access to appointments.